• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Search
Close

Search

Recommended Reads

Velocitize Talks: Boyd Roberts of Big Picture Group on Branding, Websites & Open Source

3 Ways to Reduce Shopping Cart Abandonment

Happy Anniversary to WordPress! 20 Years & Going Strong

How to Design a High-Converting FAQ Page (5 Tips)

Velocitize

Your fuel for digital success

A publication by 

Your fuel for digital success

  • Featured
  • Marketing
  • Talks
  • Trends
  • Digital
  • Agency
  • WordPress Hosting
Follow

Sean McDade

PeopleMetrics

About The Author

Sean McDade, PhD has been helping companies optimize customer experiences for over twenty years. He is the founder, CEO, and visionary of PeopleMetrics, a leading provider of Voice of Customer (VoC) software. He holds a PhD in Business Administration and Marketing Science from Temple University and has published eight articles in peer-reviewed scholarly journals. A recipient of Philadelphia Business Journal's 40 Under 40 award, Sean is also an active angel investor in the Philadelphia region. Prior to founding PeopleMetrics, he was practice leader of The Gallup Organization's consulting division. Sean resides in Philadelphia with his wife and two sons.

Contributor Since

September 2018

Follow Sean On

  • Twitter
  • Linkedin
  • Facebook

Recent Articles

Text Analytics Is More Than a VoC Feature, It’s An Absolute Must-Have

Sean McDadeSeptember 6, 2018

The following is an edited excerpt from Listen Or Die: 40 Lessons that Turn Customer Feedback Into Gold (Lioncrest Publishing, 2018) by …

Footer

A WP Engine publication

Categories

  • Featured
  • Marketing
  • Talks
  • Trends
  • Digital
  • Agency
  • WordPress Hosting

Pages

  • About Velocitize
  • Sponsored Content
  • Contact
  • Privacy Policy

Follow

© 2016-2025 WPEngine, Inc. All Rights Reserved.
WP ENGINE®, TORQUE®, EVERCACHE®, and the cog logo service marks are owned by WPEngine, Inc.

1WP Engine is a proud member and supporter of the community of WordPress® users. The WordPress® trademarks are the intellectual property of the WordPress Foundation, and the Woo® and WooCommerce® trademarks are the intellectual property of WooCommerce, Inc. Uses of the WordPress®, Woo®, and WooCommerce® names in this website are for identification purposes only and do not imply an endorsement by WordPress Foundation or WooCommerce, Inc. WP Engine is not endorsed or owned by, or affiliated with, the WordPress Foundation or WooCommerce, Inc.