FeaturedVelocitize Talks: James Bavington of StrategiQ on WordPress, WooCommerce & WP Engine Eileen SmithMarch 29, 2024
FeaturedAre Chatbots and AI Assistants a Replacement for Human Customer Service? John HughesFebruary 13, 2024Artificial Intelligence (AI) has become very popular in recent years. In fact, the number of global AI tool users is …
How to Choose the Best Open-Source Customer Relationship Management Platform John HughesNovember 22, 2021Every business needs customers to survive. However, finding new leads and then nurturing and developing them takes a lot of …
5 Mistakes in Adopting a Customer-Centric Strategy, and How to Avoid Them Peter FaderDecember 21, 2018Excerpted from The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value, reprinted by permission of Wharton …