Artificial Intelligence (AI) has become very popular in recent years. In fact, the number of global AI tool users is …
customer service
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Leveraging a chatbot for your business can enhance the user experience and improve customer service. That’s because they can automate …
Tony Do is a Marketing Manager, Digital Marketer, and SEO Strategist for HubSpot. He is a graduate from University of …
Last year, consumers spent more than $9 billion dollars online on Black Friday. E-commerce spending in general has climbed steadily since …
There’s more to artificial intelligence (AI) than ChatGPT. It’s all around you, from search engines to individualized product recommendations. And, …
It’s important to offer customer support on your e-commerce site. However, with so many options available, it can be difficult …
Customers are the backbone of your business, so any negative reviews can spell doom for your brand. However, providing high-quality …
Running an online store requires a lot of help. Between answering service questions and perfecting the customer experience, it can …