The type of cycle that we tend to see in digital technology is a two-part cycle. First, a generation creates …
CX
Recent Articles
Velocitize Talks: John Prior of twentysix on Headless CMS, Customer Experience and the Digital Space
If you understand what the consumer’s motivations are and the potential for growth, that data is allowing us to build …
If you build a skill with the intelligence of a web service, you can change the web service five times …
Our focal point is very much around understanding how we can generally help people. You can only do that if …
Perhaps the best way to boost customer engagement is to offer unique experiences. If your brand provides something that none …
It’s been a volatile year for many brands, the Nike brand among them. During the heat of pandemic shutdowns in …
As we’re progressing on the technology side, it’s about being able to create those more optimized experiences based on the …
Businesses today operate in an uncertain environment. Customer dynamics are increasingly more complex, and brands need to stay in tune …
When you scroll through your credit card statement, you notice a charge you don’t remember making. A little bit of …