If you run an online store, it can be stressful not knowing how much revenue you’ll have at the end …
customer experience
Recent Articles
It might be tempting to gloss over your refund and return policy. However, this is one of the most crucial …
It takes one mistake to undo a lot of good so it’s important to plan and execute your personalization really …
As an e-commerce website owner, it can be difficult to answer visitor inquiries while performing other administrative tasks. Fortunately, Artificial …
The majority of Americans do not trust advertisements, but nine out of 10 people believe in word of mouth endorsements. …
The number of security threats and data breaches in e-commerce sites increases every year. To establish trust with your customers, …
Amazingly enough, it’s time for holiday shopping and Cyber Weekend, which is not so much a “weekend” as a 4-day …
Let’s face it. An e-commerce website is only as good as its next update. Optimizing your store is an ongoing …
Trust is a crucial element in successful sales. However, it can be hard to build it with customers when you’re …
You’ve got to look to the top. Are they really customer-centric? The other day I saw a client’s CEO walk …
Velocitize Talks: John Prior of twentysix on Headless CMS, Customer Experience and the Digital Space
The type of cycle that we tend to see in digital technology is a two-part cycle. First, a generation creates …
If you understand what the consumer’s motivations are and the potential for growth, that data is allowing us to build …